Job Search Tips: Tesla owners have most issues in J.D. Power 2020 Initial Quality Study

J.D. Power just released its 2020 Initial Quality Research Study, which it releases annually.
Tesla scored the lowest amongst the 32 automobile brands consisted of in the research study.
Outcomes of the 2020 J.D. Power Initial Quality Study are in and it’s not excellent news for Tesla.

In total, J.D. Power ranked 32 automobile brands for its research study, that included Buick, Volkswagen, Lexus, Cadillac, BMW, Toyota, Acura, Subaru, and Jaguar. Of them all, Tesla scored the most affordable among the bunch in regards to brand-new vehicle quality and issues experienced by owners.

The study is based upon reactions from 87,282 buyers and lessees of new, 2020 model-year cars throughout their first 90 days of ownership. Initial Quality is decided based upon the number of problems experienced per 100 cars (shortened as PP100). The lower the score, the higher the quality.

Tesla scored a 250 PP100, which lags Land Rover’s 228 PP100, Audi’s 225 PP100, and Volvo’s 210 PP100 Dodge and Kia ranked the highest, both tying for top place with ratings of 136 PP100

Screenshot: J.D. Power 2020 Preliminary Quality Study.

J.D. Power.

There is a bit of a caveat, however: J.D. Power keeps in mind that this is the first time the agency has actually profiled Tesla and that Tesla isn’t formally ranked amongst the other brand names since it “does not satisfy ranking requirements.”

” Unlike other producers, Tesla doesn’t give us permission to survey its owners in 15 states where it is required,” stated Doug Betts, president of the automobile department at J.D. Power. Tesla isn’t consisted of in the main study results because J.D. Power can’t survey Tesla owners in all 50 states.

In any case, nevertheless, the surveyed Tesla owners apparently had the most problems with their vehicles’ more traditional quality concerns, like build quality.

Betts told USA Today that problems originated from paint problems, improperly fitting body panels, hoods and trunks that were difficult to open and close, excessive wind noise going into the cabin, and squeaks and rattles. Bets said the concerns were “primarily a result of factory quality.”

Independently, Dave Sargent, vice president of vehicle quality at J.D. Power clarified, “It’s important to keep in mind that the main reason for Tesla’s rating is not the EV-related elements of the vehicle– they carry out well here.”

Tesla did not right away react to Business Expert’s request for comment.

You can see the J.D. Power 2020 Preliminary Quality Research Study here.